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 edward!!!!!! hates it Explain strategies which can be employed to ensure effectiveness in the workplace  ♦ the administrative assistant: — role/duties of the administrative assistant at a senior level — job description — qualities of the administrative assistant — person specification  ♦ targets for the individual and the organisation: — personal development plan — action plan — setting own targets — setting departmental targets — dealing with changing priorities of people and tasks — monitoring and evaluating progress Calum & Sarah   time and task management (self and others): — skills required: planning, delegating, organising, directing and controlling — identification of time stealers — time management strategies — benefits to individual and organisation of good time management — consequences to individual and organisation of poor time management Becca and Ellin ♦ team working: — features of effective teams — leadership skills and skills of team members — benefits to individuals and the organisation of effective team working

**kirsten and leigh!**
